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Studies
ResearchUnderstand customers and employees through AI-led interviews. Bring their perspectives together to inform your decisions.
Explore StudiesThe platform
One platform. Several ways to make a difference.
Research, inform, educate, train, assess and activate. Six ways to build the knowledge, skills and understanding that make a difference in customer interactions.
What you can do
What would you like to make possible?
Six ways to use Popscale. Start with what you need and combine when it helps.
Episodes
InformMake news, products and ways of working easier to understand. Turn your material into short AI podcasts.
Explore Episodes
Coaching
EducateBuild knowledge and understanding in conversation with an AI coach. Give employees space to reason, respond and receive feedback.
Explore Coaching
Roleplay
TrainPractice realistic conversations before they count. Rehearse your customer situations and get personal feedback.
Explore Roleplay
Assessments
AssessLet employees show what they know. Assess knowledge and skills against your criteria and track passing status.
Explore Assessments
Challenges
ActivatePut knowledge to work. Set a practical task and invite employees to reflect on how it went.
Explore ChallengesSupporting features
One foundation. Your way of using it.
Organize activities, reuse knowledge and follow progress. Choose the features that fit your program.
Journeys
Give activities a shared purpose.
Bring Episodes, Coaching and Roleplay into a Journey with a clear sequence and progression. For Assessments, set criteria, attempt limits and passing scores in an Assessment Journey.
Explore Journeys- Get to know the offerEpisodes
- Think through customer questionsCoaching
- Practice the customer conversationRoleplay
Knowledge
Make the content your own.
Bring products, processes and ways of working together in Knowledge. Reuse reviewed knowledge as the basis for new content, which you then review and activate.
Explore KnowledgeInsights
See participation and results.
Follow activity, progress and assessed results in training and Assessments. Studies has its own report with perspectives and findings from the interviews.
Explore InsightsGamification
Make progress worth recognizing.
Scores, changes since the previous attempt and ranking give participants feedback on their performance. A strong result can be recognized with confetti and an improved ranking tier.
The example shows a roleplay result. Ranking compares participants at the same Journey step within the company.
Explore RoleplayRoleplay result
Handle a price objection
Achievement
Your company ranking tier improved
Your best qualified result on this step places you in the Top 5%.
Score
92%- Change from previous attempt
- +14 pp
Primary strength
You acknowledged the price objection and found out what the customer actually needs.
Next focus
Connect the price difference to the customer’s daily use. Check that the added value matters to them.
Security and privacy
Clear information for your review.
How information is handled is part of choosing a platform. You can request our security overview, data processing agreement and current subprocessor list to support your review.
Book a demo to discuss securityFrom product to everyday work.
Onboarding, a product launch or better customer interactions? See how relevant parts of Popscale can work together for your needs.
Book a demo
See Popscale. Discover what’s possible.
Our standard demo shows how Popscale works, from AI podcasts and interviews to training and assessment. We also discuss what is relevant to your organization.
Send a request and we’ll get in touch to arrange a time. You do not need to prepare any material for the demo.