.png&w=384&q=75){kind=small}
Every part works in the same system.
Popscale’s features grouped by how the system is built: Journeys orchestrate, the interactions do the work, evaluation makes capability visible, Insights brings the picture together and Knowledge gives everything the right context.
Journeys.
Orchestrate one coherent development journey.
A Journey collects activities in the order the audience needs them and follows how capability develops along the way.
Sections
Divide the journey into parts with their own order, activities and requirements.
Order and progression
Section by section, item by item or flexible – three progression modes.
Unlocking
Unlock the next part when the previous one is passed, or after a set number of days.
Assignment
Manual or automatic enrollment, targeted at teams and departments.
Passing requirements
Set passing levels and attempt limits on scored activities.
Reminders
Reach the people who are stuck or haven’t started, straight from the overview.
Interactions.
Different ways to learn, practice, reflect and gather evidence.
The format determines how something is carried out. The purpose determines why – the same format can serve training, validation or research.
Episodes
Short AI-generated episodes created from your organization’s own material.
Read more →
Flashcards
Review facts, concepts, steps and distinctions.
Coaching
Spoken quizzes, skill drills, reflections, preparations and debriefs with personal feedback.
Read more →
Roleplays
Complete customer interactions with realistic AI customers.
Read more →
Challenges
Assignments that move a behavior into real everyday work.
Read more →
Interviews
Neutral AI-led voice conversations with relevant follow-up questions – the engine behind Studies.
Read more →
Studies
Many AI interviews around one shared question – with an interview guide, invitations by email or link, identified or anonymous.
Read more →
Evaluation.
Make development and capability visible.
Every scored interaction is compared against your criteria. The same mechanics provide continuous evidence in training and controlled validation when the purpose requires it.
Criteria
Define what should be assessed based on your organization’s own quality requirements.
Feedback
Concrete feedback tied to what the participant actually said or did.
Scoring
Results per activity, traceable to the rationale.
Passing level
Decide which level counts as a pass for each activity.
Attempt limits
Limit the number of attempts when the assessment needs to be more controlled.
Mastery Score
Best results on completed scored activities, aggregated per individual and team.
Insights.
Follow development from individual to organization.
Activity, progression and results are read together – so people can decide what needs reinforcing next.
Activity
Who has started, how much Popscale is used and when.
Progression
How far every individual and team has come in their Journeys.
Results
Scores, attempts and Mastery Score over time – and which activities keep coming up as difficult.
Status
Six statuses from enrolled to completed, including who is stuck.
Team comparisons
See how departments and teams develop relative to each other.
Study analysis
Summaries, key findings and topic coverage from a Study.
Knowledge.
Give the whole system the right context.
The same approved foundation is used when content is created, when people train and when results are evaluated.
Your organization’s knowledge
Products, services, processes, methods, customer situations and quality criteria in one place.
Versions and sources
Keep track of where the knowledge comes from and which version is active.
Reuse
Use the same approved knowledge in Episodes, Coaching, Roleplays and Journeys.
Follow-up
See what is being used and which content may need review when the knowledge changes.
Same tools, different purposes.
The AI’s role is determined by the purpose.
Interview in a Study
The AI is curious and neutral. It tries to understand the respondent’s perspective.
Interview in an Assessment
The AI is neutral and non-coaching. It collects evidence for assessment.
Roleplay in a Journey
The participant gets feedback, can reflect and try again.
Roleplay in an Assessment
The participant gets no help during the conversation. How they act is assessed against criteria.
The format determines how something is carried out. The purpose determines why.