You can standardize a brand, a product range and your premises. Customer interactions are harder. Every employee, customer and situation is unique. No script can cover everything. People need the skills and confidence to find a way forward themselves.
Popscale started with a concrete idea: let employees practice sales with an AI customer, get feedback and try again. Without practicing on a real customer.
We share a deep interest in technology. Generative AI opened up opportunities to help people practice and better understand their experiences. Today, we also help organizations capture knowledge and learn from customers and employees. The goal is better customer interactions at scale.