Popscale

About Popscale

We build for the people behind every customer interaction.

For the person offering advice, handling an objection or helping someone take the next step. We started Popscale so more people can get the support they need when it matters.

Two backgrounds. One shared purpose.

We’re Alexander and Jens. We founded Popscale in Stockholm in 2024. For the past three years, we’ve worked with AI every day – both building Popscale and helping other organizations use the technology.

Alexander Werdi

Co-founder

Alexander Werdi

AI, learning and organizational development

An entrepreneur since 19 and founder of Rookie Startups, whose programs have reached nearly 20,000 young people. He has worked on AI transformation, AI training, and learning and leadership development in large organizations.

Contact Alexander on LinkedIn
Jens Danerhall

Co-founder

Jens Danerhall

AI strategy, data and leadership

Trains executive teams at large Swedish companies and helps them apply AI to strategy and everyday work. Has ten years of experience in global data and analytics roles at H&M and was Actic’s country manager for Sweden, responsible for over 100 facilities.

Contact Jens on LinkedIn

Why we started

A chance to practice. Before it matters.

A customer-facing team talking at a workplace
Illustration of a customer-facing team, not Popscale employees.

You can standardize a brand, a product range and your premises. Customer interactions are harder. Every employee, customer and situation is unique. No script can cover everything. People need the skills and confidence to find a way forward themselves.

Popscale started with a concrete idea: let employees practice sales with an AI customer, get feedback and try again. Without practicing on a real customer.

We share a deep interest in technology. Generative AI opened up opportunities to help people practice and better understand their experiences. Today, we also help organizations capture knowledge and learn from customers and employees. The goal is better customer interactions at scale.

What we believe

Technology should make more room for people.

AI is our tool. What people can do with that support is what matters.

Start with everyday work

A difficult customer interaction, a new colleague or a conversation with the team. We start with situations people need to handle, not a list of AI features.

Build on experience

Much of an organization’s knowledge lives with its people. We want to make it easier to capture that knowledge, compare perspectives and share what works.

Make room for learning

When training is easier to create and update, more needs can get attention. Technology should reduce the work around learning, while people set the direction and review the result.

Popscale AB

Popscale in brief

Founded
2024
Address
Fleminggatan 73, 112 33 Stockholm, Sweden
Company registration number
559496-2010
Vinnova
Innovative Startups 2025